To address the technical challenges that many K12 instructors increasingly face as they adapt to the growing demand in education technology, such as cloud computing, Chromebook and web apps that is overtaking classroom learning.
There is a lack of adequate professional training provided by the schools to instructors and many are unprepared and unequipped to understand let alone effectively incorporate new technology into their teachings.
To create a mobile Edtech tutorial platform featuring short form lessons and guides in multiple format that is designed by fellow seasoned instructors, specifically to address the issues that other tech challenged instructors face on a daily basis.
Project Duration: 2 weeks / Team Members: 3 / Tools: Photoshop
As many K12 school districts are investing towards the adoption of technology some educators face a new set of challenges in their lack of technical know-how in the digital realm. To solve this 'missing link', it is crucial that educators have easy access to resource and technical support that can help transition into being well-versed in technology.
MARKET RESEARCH - STATISTICS & SURVEYS
Technology has already revolutionized learning: In a recent survey conducted by the EDUCAUSE Center for Applied Research (ECAR), (based on findings from 195 institutes and more than 100,000 students), students claim:
There are countless other surveys that echo the findings above and in reinforcing the crucial role technology plays in education and how it revolutionizes classroom teaching and learning.
How are educators are feeling about it: According to a recent study conducted by the PBS Learning Media, majority of educators recognize the various benefits that come with digitized learning, and understand that educational technology plays a huge role in motivating student's desire to learn.
CONCERNS & CHALLENGES
According to a report titled "THE NMC HORIZON REPORT: 2013 K-12 EDITION" put together by the New Media Consortium, one of the key challenges is the lack of adequate, ongoing professional development for teachers...who are unprepared and unable to understand new technologies.
With limited internal resources available to educators, the effectiveness and accessibility of online tutorial and other resources become ever more vital in facilitating their technical training.
Upside: Catered to educators / Downside: Topics are not focused on tech support.
Generalized Online Learning: Websites like Lynda.com, and Udemy are popular online learning platforms that require tuition payment. They feature a wide range of tutorial and lesson topics but are not catered specifically to educators.
Upside: Professionally curated, good user experience / Downside: Not focused on needs of educators.
Personal Blogs: Many educators frustrated by limited online support decide to create their own platforms ie. Free Tech for Teachers, that address the common challenges teachers face in a more community-driven way.
Upside: Community driven platform, teacher-centric / Downside: Not a professionally regulated platform.
Formal training programs : Lastly, there's the offline option to pursue a formal training through programs such as Google Workshop for Educators hosted by CUE, that guarantees a thorough and professional training in utilizing Google App technology in their teaching.
Upside: World-class training catered specifically for educators in a tech-focused context / Downside: Offline training and only applies to usage in Google Apps.
USER RESEARCH - KEY FINDINGS
Next we uncovered what our interview subjects consider to be other vital elements that creates a positive and effective tutorial experience, one that would keep them engaged with the platform long term, and be loyal subscribers.
EDUCATORS - IN THEIR OWN WORDS
Takeaway: Based on the user interviews conducted, we are able to identify key issues and drawbacks that is inherent in many of these platforms. These findings are a good reference point in creating a product that addresses what is currently lacking in the market.
My two team members and I, chronicling our ideation process.
Based on the data we synthesized, my team and I were able to narrow down our design objectives into 4 key aspects:
Above is the final prototype of EdTech Learning's user task flow: browsing > viewing > sharing.
After some usability testing, we gained more feedback regarding the overall task flow. Despite the simple task flow, some users found visual cues to be ambiguous and the layout slightly cluttered. Hence, we have edited the information architecture further to create stronger visual cues and task-flow fluidity.
To better understand the design flow and task at hand, I have added commentaries that will guide viewers through the process and keep them informed each step of the way.